De Korenbeurs

They had the misfortune that I came from a 3* Fletcher hotel, which was better in every aspect. I got accommodation on the 2nd floor. I think that was later built on the first and the whole thing was a light structure. The floors were instable, cracking. Every time someone walked in the hallway the whole floor heard it and felt the tremors. The central heating is cracking every time it's on. Even at 1 am. I woke up to the radiator crackling. In the room there were a few bits that just poked my eyes. -For example 3 power outlets on the same wall and not even 2 on the same height (on a drywall, which is easy to work with...) Not frustrating, but not nice to look at. -Shower door not closing properly, so water flows out. About the staff: They were borderline rude. I stayed for weeks so I met everyone. I found about 4 staff member who used "please". 2 of those were cleaning staff. I know as a guest I'm their work, but their job is make me feel I'm not. I felt like I'm a burden and they want me to leave as soon as possible. Compared to the previous 3* Fletcher where I felt like king this was a bit of shake up. The breakfast was almost the same as the other hotel, but significantly smaller, so a lot of food ran out pretty quickly. All-in-all I'm not really satisfied with my stay, I can only recommend this hotel to a one or two night stay, for transit. Or just don't get your expectations high and you won't be disappointed.

Disappointed with the experience. The staff could use better training in customer service. Breakfast: We came down for breakfast at 9:10, and unfortunately, many items were empty, including basic items like honey. This was surprising and really disappointing. See photos for reference. Room service: I had a delay in receiving a new duvet cover after calling reception. Communication was a bit frustrating as it took almost 3 hours for them to respond, and there was a language barrier issue with the person on the phone. To make matters worse, during the conversation, I felt mocked for the way I speak. Additionally, when the duvet cover finally arrived, it was thrown aggressively at my girlfriend's face after a loud and abrupt knock on the door, which was quite unpleasant.

Rooms are very small and the lighting is not good - difficult to read a book in bed. The coffee machine is a major problem to use as the pods don't fit in the machine without major manipulation. At breakfast, advise is to go early, as the hard-boiled eggs are "balanced" on a pile of salt - and get colder and colder as time passes. Also, there is no toaster for the bread.

They had the misfortune that I came from a 3* Fletcher hotel, which was better in every aspect. I got accommodation on the 2nd floor. I think that was later built on the first and the whole thing was a light structure. The floors were instable, cracking. Every time someone walked in the hallway the whole floor heard it and felt the tremors. The central heating is cracking every time it's on. Even at 1 am. I woke up to the radiator crackling. In the room there were a few bits that just poked my eyes. -For example 3 power outlets on the same wall and not even 2 on the same height (on a drywall, which is easy to work with...) Not frustrating, but not nice to look at. -Shower door not closing properly, so water flows out. About the staff: They were borderline rude. I stayed for weeks so I met everyone. I found about 4 staff member who used "please". 2 of those were cleaning staff. I know as a guest I'm their work, but their job is make me feel I'm not. I felt like I'm a burden and they want me to leave as soon as possible. Compared to the previous 3* Fletcher where I felt like king this was a bit of shake up. The breakfast was almost the same as the other hotel, but significantly smaller, so a lot of food ran out pretty quickly. All-in-all I'm not really satisfied with my stay, I can only recommend this hotel to a one or two night stay, for transit. Or just don't get your expectations high and you won't be disappointed.